Refund policy

We are committed to providing high-quality products and excellent customer service. We always do our best to ensure orders are processed correctly, however, sometimes mistakes do occur and we are keen to resolve them for you as quickly as possible We offer full refund on packaged, sealed items within 30 days of purchase. Please note that we are only able to assist with a refund if the product is damaged. Prior to receiving a video or picture as proof of damage.

 

To arrange a return and refund email info@byamie.com

 

Returns are processed as soon as we receive your items. We strongly advise that you obtain a proof of postage receipt when sending your item back to us. We are not able to reimburse the cost of postage paid to send the goods back to us.